James M. Bailey founded The Bailey Company, Inc. in 1949. That year, the company sold its first Towmotor forklift truck, a machine that was a true innovation of its time, making work that once was laborious and time-consuming easier and more efficient.
Since that time, The Bailey Company has expanded to encompass 12 locations, with territory extending throughout middle and eastern Tennessee, northern Georgia, southwestern Virginia, and parts of Kentucky. Twelve stores are strategically located so that customers are rarely farther than an hour from a store, and less from a resident service tech. It is and always has been family-owned and operated, and it is a certified woman-owned business.
When James Bailey passed away in 1979, his wife Lu Bailey appointed Gordon Morrow (retired – 2011) as company president. Now, Mr. Bailey’s daughter Laura Bailey Busby serves as chair of the board, son Bert Bailey is president, and his two grandsons, Ryan and Justin Bailey, are Vice President – Operations & Finance and Director of Marketing, respectively.
The company has received numerous industry awards for outstanding service and has always prided itself on its service-centric approach. Therefore, The Bailey Company maintains an employee ratio of close to 225 product support people to 20 salespeople.
The company is the largest of its kind in Middle Tennessee and one of the top 10 dealers of material handling equipment in the United states.